Support daily operations by ensuring system reliability and quickly resolving user issues. Manage and secure devices, including updates, configurations, and inventory. Fix recurring issues by improving existing tools, workflows, and configurations. Design new systems and workflows to support growth and scalability.
Job listings
Lead the design and implementation of high-impact solutions that enhance our global Customer Care operations. You'll bring to life features that drive faster resolutions, smarter automation, and personalized support experiences for customers around the world. Architect and deploy Salesforce Service Cloud solutions that boost efficiency and agent productivity. Launch a robust, user-friendly Help Center to empower customers to self-serve with ease.
Youβll help design, implement, and manage our modern IT environment. Youβll automate processes, maintain our cloud tools and services, and support our team to ensure seamless, secure operations as we continue to grow. If you enjoy working in cloud-first environments, love solving technical challenges through automation, and thrive in a collaborative, fast-paced settingβweβd love to hear from you.
We are seeking a professional and empathetic IT Systems Administrator to join our team, someone engaging, adaptable, and an excellent communicator who can effectively bridge technical and non-technical conversations. This role requires someone who thrives in collaborative environments, maintains strict confidentiality, and is trusted with sensitive information.
We are seeking an experienced Senior IT Administrator to join our technology team and lead our IT infrastructure operations. This role will be responsible for managing our Google enterprise environment, ensuring security compliance, and providing comprehensive technical support while driving automation initiatives across the organization.
Monarch is seeking an IT Manager to join our Operations team during a period of hyper-growth. Reporting directly to the Head of Operations, you will be the driving force behind our IT support experience β scaling the systems, processes, and tools that keep our team productive, secure, and supported. This is a high-impact role for someone who thrives on solving problems, serving internal teams, and building IT operations for a modern, fast-paced startup.
Weβre looking for an exceptional Systems Administrator with strong backend experience across IT infrastructure, security operations, and endpoint management. The ideal candidate is highly skilled with enterprise-level SSO and MDM systems, thrives in cloud environments, and brings a security-first mindset to everything they do. Youβll play a critical role in keeping our systems secure, scalable, and efficient while driving automation, supporting audits, and mentoring others.